
AV Services in Ann Arbor & Southeast Michigan
streamlined av system support
Four AV service departments. One team.
Thalner doesn't just design and install superior AV systems. We provide the team, expertise, and resources necessary to ensure your setup performs exactly how it should, every time.
- AV Design & EngineeringAV Design & EngineeringFree AV needs assessment and system design for new builds, renovations, and upgrades.AV Design & Engineering
- AV Maintenance & Technology RefreshAV Maintenance & Technology RefreshOngoing maintenance, firmware updates and system checks that keep AV systems running.AV Maintenance & Technology Refresh
- AV System InstallationAV System InstallationIn-house technicians and programmers install, commission and train your team on new systems.AV System Installation
- AV Service & SupportAV Service & SupportA one-year warranty on every install, plus service contracts for years of support.AV Service & Support
future-proof your AV operations
Setting up your AV system for consistent success
Every space has its own specifications that determine how an AV system is designed, installed, and operated. At Thalner, our job is assess your property, identify the appropriate design and integration elements, and give you the tech support you need to keep your setup performing exactly how you need it to.
- Audio and control systems matched to how the room gets used.
- Crestron, QSC and Extron gear chosen for the room, not a sales quota.
- Interfaces built simple enough that nobody needs training to run them.
- Systems designed with an upgrade path in mind, not a one-time install.

AV tech support built around free consultation.
Ensuring every aspect of your AV system is customized and supported to your exact specifications.
Consultation
Your designed project management team works with you to define what your system needs.
Design
Engineering and programming staff design the system around your AV performance goals.
Installation
Your system is installed by our in-house technicians, tailoring every detail to your space.
Support
We provide ongoing service, troubleshooting, and takeovers long after your system goes live.
Across southeast Michigan
Real projects in the field.
See our work for yourself, with custom AV installs in conference rooms, classrooms, auditoriums, and commercial spaces all across southeast Michigan.
Ongoing AV maintenance in Ann Arbor and Southeast Michigan
Simple. Seamless. Successful. These are the traits we strive to design into every AV system we install, but our commitment to AV superiority doesn't just end at installation.
For over 60 years, our AV services have covered everything a commercial space needs on the technology side to ensure their audio-visual features are set up for success. We work directly with facilities directors, IT administrators, business owners, and educational staff across Ann Arbor and Southeastern Michigan, personally overseeing all of the design work, installation process, and ongoing maintenance, so you have one point of contact rather than dealing with four separate vendors.
Our AV services fall into four areas: AV design & engineering, AV system installation, AV maintenance & technology refresh, and AV service & support. Each service is provided with the same goal in mind: give you everything you need to set your AV system up for success.
Streamlined AV support that seamlessly connects your tech
An AV system rarely stands on its own. The control system that runs a conference room often ties into the audio systems in the ceiling, the digital signage in the lobby, and sometimes a paging or mass notification setup down the hall. Because of that overlap, our AV design & engineering team is involved from the first site visit, mapping out how a space actually gets used before any equipment gets specified.
That same team writes the scope, and the same account manager who took the first call stays on the account after the system is live. Once a design is approved, our AV system installation crews and our in-house certified programmers handle the physical work and the Crestron, QSC or Extron programming, so the interface is something a rotating staff or student worker can run without training.
After the installation, AV maintenance & technology refresh and AV service & support keep the system current: firmware updates, system checks, and a service contract if you want us checking in on a schedule rather than waiting for issues to arise. Planning all of that together, rather than hiring a different vendor for each piece, is what keeps a system running exactly how it should for many years to come.
Proudly serving Ann Arbor, Detroit, Lansing, and wherever we're needed
We are based in Ann Arbor and have worked out of the same building for 60 years, which keeps us close to a lot of the clients we service. The University of Michigan has been a close client of ours for 30 years, and we're proud to provide the campus with AV support from installing audio systems in lecture halls and research auditoriums to the video walls in the football weight room.
Beyond the campus, our service area runs all throughout Southeastern Michigan and surrounding areas, providing support for businesses throughout Detroit, Lansing, plus occasional projects farther out through our PSNI Global Alliance affiliates. Because our engineers and installers all live within Ann Arbor area, the same people who scope a project are the ones who show up to your facility to service it later, rather than waiting for a technician to be dispatched from out of state.
Give your AV system the service and support it deserves
Whether you need a full room designed from scratch, an existing system serviced, or just want someone to walk through a space and tell you what is possible, the starting point is the same conversation. Our design work is free, our engineers and programmers are in-house, and every install we provide carries an industry-leading warranty plus the option of ongoing maintenance service.
If you're interested in giving your AV system the service and support it deserves, request a quote from us today and we will help you explore all your AV options.
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